OPERADORA TURISTICA DEL BALAM representative of Hotel Casa del Jaguar,, domiciled at Camino al Desierto de los Leones #67, Col. San Ángel, Del. Álvaro Obregon, Distrito Federal, C.P. 01000, México, Internet website www.hotelcasadeljaguar.com is responsible for the use and protection of your personal information and in this regard, we inform you of the following:
Promotions may be combined with all consortia amenities.
All offers are subject to availability.
Blackout dates may apply.
Rates apply to all room categories and villas.
Our Data Protection Coordinator, appointed by the Director General, is responsible for overseeing the security of your personal information and facilitating the exercise of your legal rights. For any inquiries regarding your data, please contact us at: privacy@hotelcasadeljaguar.com
We collect and use your personal information to provide our services effectively, specifically to:
Manage reservations and process information requests.
Facilitate the purchase of products or services.
Administer membership programs.
Process employment applications.
Send essential communications (confirmations, surveys, or special offers).
Personalize your stay according to your preferences.
Collaborate with third parties (such as social media) to offer a more tailored experience.
Support the use of our digital applications on your devices.
We may collect information such as your name, contact details (email, phone, address), birth date, gender, and credit card information. We also gather lifestyle data (room preferences, leisure interests) to enhance your experience.
Sensitive Data: If we require sensitive information (such as health data for special requests), we will obtain your express written consent beforehand.
We also collect non-identifiable data, including website usage patterns, travel habits, and responses to surveys, to improve our services. Security Note: To protect your privacy, please do not send credit card details via email unless specifically requested through our secure booking channels.
Your information may be shared within the country without additional consent in the following scenarios:
When necessary to provide a requested service (e.g., third-party vacation packages).
With service providers acting on behalf of Hotel Casa del Jaguar (e.g., payment processors, market research, or database management).
In the event of a merger or acquisition involving Hotel Casa del Jaguar.
To comply with legal mandates, regulations, or court orders.
During emergencies to protect life, health, or property.
We strive to limit shared data to the minimum required and demand that all third parties uphold strict confidentiality standards. If you do not explicitly object to these transfers via email, it will be understood that you have granted consent.
You have the right to Access your data, Rectify it if inaccurate, Cancel it from our records, or Oppose its use for specific purposes.
How to apply: Send an email to our Data Protection Coordinator or complete the “ARCO Rights Application” available at the Hotel Casa del Jaguar front desk.
You may also revoke your consent at any time. Please note that doing so might limit our ability to provide certain services or fulfill existing legal obligations.
Beyond your ARCO rights, you may limit how your data is used by:
Registering with the PROFECO Public Registry (RPC) to avoid advertising: http://rpc.profeco.gob.mx.
Requesting to be added to our internal “Advertising Exclusion List” by emailing our coordinator.
The National Institute for Transparency, Access to Information and Personal Data Protection (INAI) is the federal body responsible for ensuring data protection compliance in Mexico. More information at: www.inai.org.mx.
Hotel Casa del Jaguar uses cookies and web beacons to recognize your device and personalize your online experience. Cookies help us remember your preferences, secure your login, and provide relevant content.
Third Parties: External partners may also use cookies on our site for analytics or targeted advertising.
Management: You can adjust your browser settings to reject cookies, though this may impact some website features.
Our website may contain links to third-party sites for your convenience. Hotel Casa del Jaguar is not responsible for the privacy practices or content of these independent websites. We encourage you to review their specific privacy policies before sharing any information.
This Privacy Notice may be updated to reflect changes in legal requirements or our business model. All updates will be published on our website. You can always find the latest version at: hotelcasadeljaguar.com/privacy-policy/
Relaxation
Experience
Discover a better way of life in the timeless Isla Mujeres with this three-night break, including curated mezcal tasting, prelude to the flavors of Mexico, customized massage or facial and our spa circuit
Relaxation
Experience
Discover a better way of life in the timeless Isla Mujeres with this three-night break, including curated mezcal tasting, prelude to the flavors of Mexico, customized massage or facial and our spa circuit
Relaxation
Experience
Discover a better way of life in the timeless Isla Mujeres with this three-night break, including curated mezcal tasting, prelude to the flavors of Mexico, customized massage or facial and our spa circuit
